Question 1

How do I place an order or request a quote?

Accepted Answer

You can email info@tomahawkprinting.com or complete the appropriate form here (https://www.tomahawkprinting.com/request)and a representative will get back to you ASAP!

Question 2

How long will it take for you to complete my order?

Accepted Answer

Every job is different. Some orders can be produced within a couple of days while others may take several days to complete. Let us know your deadline and we'll work out a timeline to meet your needs.

Question 3

What file format should I be submitting my artwork?

Accepted Answer

• For print ready artwork we prefer PDF files. Almost all design platforms can produce PDF files. Let us know if you need assistance.
 • If you are only submitting photos, they can be kept as a .jpg or .png

*Be sure to check out our file requirements (https://www.tomahawkprinting.com/guidelines)before submitting your artwork.

Question 4

Should I include printer marks?

Accepted Answer

No. Any printer marks such as crop, bleed, registration, color, or page information marks on the print ready file are not necessary. 
 • If your file does not bleed, the document size must be the desired trim size. 
 • If your file does bleed, then it should be .25" larger than the desired trim size.

*Some design platforms such as Canva may automatically include crop marks and that's okay!

Question 5

What are bleeds?

Accepted Answer

Bleed is the concept of extending artwork past the edge of the final trim line. When a document has bleed, it must be printed on a larger sheet of paper and then trimmed down to the finished size.

Without bleed, any artwork that’s intended to be printed to the edge of the page is at risk of either showing slivers of white border or it might be undercut, taking off artwork that you want shown.

https://static.wixstatic.com/media/2ce87e_0f097c2a428b44b5987ff0fe915bae52~mv2.png
https://static.wixstatic.com/media/2ce87e_ce7ef4cafb314c5795bc25c175f27770~mv2.png

Question 6

Will my artwork print exactly how I see it on the computer screen?

Accepted Answer

Not exactly. Computer screens and printers use different color profiles, so translating digital colors to physical paper may lead to some variations.

If you're concerned about color, you can always request a hard copy proof.

Question 7

Can I request a hard copy proof?

Accepted Answer

Of course!

Question 8

What are my paper options?

Accepted Answer

We have a large variety of paper options from light text to thick cardstock, gloss to uncoated, and even textured. Contact us for more information on which paper type could be the best choice for your next project.

Question 9

Do you have design templates available?

Accepted Answer

If you are choosing to design a project yourself and need somewhere to start, we can provide you with a template. Just let us know your design platform, size, and page count.

Question 10

What are your payment options?

Accepted Answer

We only accept cash or check.

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